UpWork Account Suspended. Ban Forever (Alexey Zlotnik story)
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Let’s discuss Alexey Zlotnik story and how he has lost his UpWork profile forever due to a single client request! Get free 25$ on Payoneer:
Alex Eng video https://www.youtube.com/watch?v=Dla7IaoC1c4
He was in the WordPress niche, and tried to run an agency from the personal account. One person, that introduced himself as a writer gave him some tasks. There were a lot of misunderstandings during the project and Alex wanted to open a dispute. And one day he woke up and found, that his upwork account suspended. Definitely, not the greatest beginning of the day. And his next days looked like that:
First, he contacted support and received an answer, that they can’t tell you why this has happened. Obviously, he had some guesses, but I, personally, didn’t know, that UpWork doesn’t tell you why. A violation, but…of what? If that guy is guilty, I’d like to hear UpWork’s point of view. Alex felt the same way and approached the local country UpWork manager through Facebook. They tried to do something, but wasn’t able to help or just did not want to and gave a rejection in a polite way. Can’t tell for sure.
Some time after, he and told about upwork suspended account to a local Ukrainian wellperforming agency for their advice. By the way, a wise move. They also redirected to another local support or something like that. The agency has also asked their personal assistant to look onto Alex issue. Also he has used all the traditional ways to contact UpWork. All his attempts gave the same. He has violated one of the rules. But we don’t know which one.
And during the series of videos, it pops out, that he suspects the client with No. History. And seventy eight contracts from the freelancer’s side.
Meantime Alex managed to open a dispute for that contract. The client said, that he released a milestone, but it took three hours for him to approve the milestone. The client did not mean the time before asking for and approving it. He meant the whole process of clicking a button. I could not believe, when I saw it.
Anyway. Alex lost the dispute and in the end has lost his profile, drop the curtain!
And from all his story, we found out, that Alex did a sequence of minor mistakes, that lead to this and, that you are quite unprotected from clients and that they can try to get an advantage over you. And here is the mistakes, that Alex did from my perspective. Treat this as an upwork tutorial for beginners after upwork profile approval.
First, always record all you Skype communications with the client. Especially calls.
And NEVER EVER agree on something you cannot prove t UpWork. I record and keep everything for year or so…just to have a peace of mind. And if something has happened with your recent recording or you just accidentally forgot to turn it on, [never do that], then repeat everything in UpWork messenger just to save all the agreements somewhere.
The next one is very important and this is…to subscribe to my channel, if you haven’t done already. In my previous videos I’ve covered almost all the takeaways. This situation only makes me feel more convinced, that I have to shamelessly plug myself just to save you from situations like this one.
Alex asked for \”releasing a milestone\” due to his financial trouble. His communication was neat and great, AND YET, he has asked for money and pushed on generosity. This is the worst emotion to rely on. Almost nobody wants to help strangers. And right after helping to, the person expects something in return. NEVER do that.
I want to note, that I help my family and during my rough periods I was \”kinda saying\”, that I need money, but only to a person, whom I consider to be one of my fiends and not as a request for anything. He was and is a great client and was always billing my hours.
UpWork protects your hours, but does not protects your results. I know, that Alex was doing it, cause he had a kinda agency, but then, actually open an agency or your will face issues like these.
Always do background checks on your clients.
I really hope, that UpWork won’t see me as a \”hater\”, but as a person, who really cares about keeping the freelance community healthy and making UpWork greater with more professional freelancers and clients.
And let me know down in comments, what you think about this situation. Hit the notification bell and subscribe to my channel, if you haven’t done already. I’m posting weekly tips, ideas and tricks, that every freelancer could try to embrace in his daytoday practice.
Alex channel about freelance (фриланс) https://www.youtube.com/channel/UCHVPpW8NH62az06fMRaVGMg
Other used videos https://www.youtube.com/watch?v=6POKh_tbhEI https://www.youtube.com/watch?reload=9\u0026v=OHZTb8dL1cY https://www.youtube.com/watch?v=HcmF3KkRjck https://www.youtube.com/watch?v=FIebm6kee00
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